** Please note that inaccurate address or courier unable to find your address are beyond our control. *Some areas might be tagged as remote location and may not be serviceable by LBC and Ninjavan. Please leave 3 working days in addition to the estimated Ninjavan or LBC Express delivery times before getting in touch about the status of your order. GREATER MANILA AREA (LAGUNA/CAVITE/RIZAL/BULACAN)ĭelays in receiving packages are outside the control of Ted Ellis. Delivery will then typically take 1-7 days depending on where you live and courier you selected. Some of our items are preorder items, make sure to check product info for approximate ship dates.Īll orders will be shipped within 3 business day of you placing your online order. Additionally, check the RPM of your product you will purchase and make sure that it is compatible to your device.
Return or Exchange is only possible once you test the record in another device that have an integrated tone arm and needle pressure control. If you’re using Motorino or Crosley turntable, these devices known to have poor playback. If the surface of a disc is uneven or bent, it can be returned or exchanged only if there’s an issue with playback.
Color shade difference due to manufacturing cannot be the reason for return or exchange.
Our return policy : a cover flaw is not considered a true defect as long as the content itself is unaffected.Īctual color of the vinyl you receive may have different color from the web image. Vinyl LP jackets are made from paper material that is easily wrinkled. While we wish everyone could receive their vinyl with no crumple in the edges, it isn’t always the case. Because it passes multiple logistical stages before it arrives in Manila, we cannot guarantee that the vinyl won’t have an imperfection. At this time, all the vinyl LP we sell are imported products.
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